RELAX. WE SUPPORT YOU IN EVERY WAY

We believe that fuel delivery is the new refuelling. We call it fuelling as a service. So that your employees do not have to spend time on this.

In the future, many different types of fuels will be used, which will become more sustainable. Because we deliver the fuel, we can switch quickly and help you with a sustainable switch. From ‘fuelling as a service’ to ‘impact as a service’. Hence our promise: Shell TapUp, fuelling impact!

We also started our service in Houston, Texas and recently in the UK.

The name TapUp has its origin from when we served the consumer market. We used an app with which customers could call our services on demand. To order a full tank, you could ‘tap up’ in the app to start the order. Hence the name TapUp.

Shell TapUp was established in July 2016. In the first year we focused on the development of physical services; from May 2017 we conducted the first pilot in the consumer market. This caught the attention of the business market, which meant that from 2018 we fully focused on supplying fuels to the business market.

Download the Shell TapUp logo, articles, videos and photos here. Do you have questions or need additional information? Feel free to contact us!

Shell TapUp comes to you

One of our cars, for example Duco or Pete, will arrive at your location at the agreed time. This can be daily, every two days or weekly. We agree in advance on how our driver will gain access to your vehicles / fuel valves and at which safe place on your premises the refuelling will take place. You won’t notice it when we come by, except that your vehicles are full again to get back on the road! You will receive a transaction report and a monthly invoice.

Shell TapUp uses 2 types of vehicles, namely our electric vehicles such as Chuck and our company vehicles such as Duco. Our electric vehicles are particularly well suited for deliveries in the city center, while the company vehicles are allowed on the motorway and as a result can also reach the distribution centers and other business locations. Because we mainly serve large business customers, our fleet now consists entirely of company vehicles.

Of course that’s possible. We understand that you first want to see if there is a match between Shell TapUp and your operation. Whether our solution works for your employees. That is why we offer a no-obligation pilot for a duration of 2 months. During those 2 months we get to know each other and improve our daily service. We conduct research into the experiences and user-friendliness of your employees with Shell TapUp.

Shell TapUp’s mission is to accelerate the energy transition by making alternative (and therefore more sustainable!) Fuels available at an accelerated pace.

For customers, this means that we:

1) Get miles from the road

2) Deliver an alternative fuel. Today, for example, GTL, but this may also be hydrogen in the future.

Of course, we also think it is important to run a sustainable operation. We do this by:

1) Driving on an alternative fuel ourselves. 

2) Participating in a CO₂ offsetting programme that makes us CO₂ neutral

3) Efficient planning in order to avoid detour miles

We also offer CO₂ compensation as a service to our customers. For more information read the CO₂ article or contact us here.

With CO₂ compensation programs, forest projects are measured how much CO₂ has been absorbed. The project receives a certificate with a unique serial number for every tonne of CO₂. This serial number is assigned to the party that compensates for CO₂ emissions. The unique number prevents a certificate from being used multiple times.

By participating in Shell’s Nature Based Solutions program, you can offset all your CO₂ emissions for 1 cent per liter of fuel.

Offsetting your CO₂ emissions at Shell TapUp works in 3 steps:

1. Every time Shell TapUp refuels your cars, we keep track of the fuel consumption per vehicle.
2. We calculate the CO₂ emissions that are linked to this consumption.
3. We compensate the CO₂ emissions at the end of the year with various certified CO₂-compensation projects around the world. One of these projects is the Kasigau Corridor Project in Kenya (see explanation below).

Shell TapUp is also a logistics company that manages its own fleet. By participating in Shell’s Nature Based Solutions program, we also make our own activities more sustainable and in this way meet the ever-increasing demands of internal and external stakeholders when it comes to environmental performance.

Shell is involved in CO₂ compensation projects around the world. The projects are part of Shell’s Nature Based Solutions program and are certified by the VCS (Verified Carbon Standard) and CCB (Climate, Community & Biodiversity) standard. VCS is the most widely used standard for CO₂ compensation projects worldwide. The CCB standard ensures that projects also support local communities and preserve or improve biodiversity.

One of the CO₂-compensation projects is the Kasigau Corridor Project in Kenya. This project, which is being carried out together with the local community, has protected 200,000 hectares of forest and has already planted more than 60,000 new trees.

This project and other forest protection and reforestation projects not only help to reduce CO₂ emissions, but also help to create new jobs. The income from the sale of CO₂ credits is used to build schools and improve access to water.

That depends on different factors

The costs for using Shell TapUp can be divided into 2 parts, namely fuel and service fee. The fuel price and discount is determined on the basis of the total fuel volume that is purchased each year. The service costs depend on the number of vehicles that we come to refuel per visit and how often and at what time we visit. In short, if you want an indication of the costs for your organisation, please contact us!

The answer: very little. If you decide to work with Shell TapUp, all you have to do is decide within which time frame you want us to visit and which fuel type you want to have delivered. We take care of the rest. Easy right?! Our Customer Success Manager ensures a streamlined onboarding of your location in our delivery schedule.

Yes, there are different rates for evening or weekend deliveries. Because every situation and location is different, it is best to have a quick scan carried out by our Sales department for a good estimate. Click here or call +44 73 7750 5862

At the moment we deliver Shell Fuelsave Diesel and Shell GTL Fuel

We started our service with the delivery of gasoline and diesel. But soon after we were able to add GTL and AdBlue. 

Our goal is to make more and more alternative fuels available to our customers. Are you interested in a certain type of fuel? Let us know and we can find out if we can deliver this to you.

When we come, it is usually to refuel your entire fleet in one service window. We do not wait until all the tanks are empty before they are refilled, but ensure that there is sufficient fuel in the tank every day so that your fleet can stay on the road.

If you want to use the services of Shell TapUp, we first work together in a trial period. During this period you test our services and we also gain insight into how we can best serve your fleet. Both satisfied? Then we sign a long-term agreement with each other.

The most important advantage for you as a fleet manager (or operations manager of course!) is that refuelling does not cost any more time for your employees. You save time and detours, which will save you money. Your drivers can now focus on their core task.

The most important advantage for you as a sustainability manager (or buyer of course!) is that you get miles off the road because the entire fleet does not have to drive to the petrol station. With Shell TapUp you also get the possibility to switch to a cleaner fuel that, for example, reduces local emissions.

There is no minimum number of vehicle; we do notice that our service is really interesting for companies where the fleet has more than 8 vehicles and has to be refuelled several times a week.

You just have to contact us, we will do the rest. We perform a location assessment to determine whether we can deliver to you on location. If so, we will make working agreements together about the times we visit and how we will get access to the vehicles. Do you like our service? Then there is only one thing left to arrange: canceling your fuel card or IBC!

We are happy to help you by taking over the entire refuelling process. The end result is that all vehicles are always sufficiently full to stay on the road without having to refuel in the meantime. This allows you to cancel the fuel pass for the locations where we serve you.

Shell TapUp focuses on different segments where many delivery vans and trucks are used. We build up knowledge about the vehicle and know exactly when we need to operate which vehicle to keep the vehicle on the road.

Our Shell TapUp vehicles and the TapUp Team meet all safety requirements. As a result, we can guarantee that we deliver the fuel safely.