Peter Kloosterman is the workshop manager at Auto Hoogenboom, a large dealer for Volkswagen, Audi, SEAT, Škoda and Volkswagen Bedrijfswagens in the Rijnmond region. In addition, Auto Hoogenboom leases cars for business and private purposes and has two auto repair shops. The TapUp vehicles come by once a week to refuel all used and new cars.

Peter: ‘In the beginning I was skeptical. I wondered if Shell TapUp would really deliver the promised savings. Now I’m convinced. Shell TapUp greatly relieves our organisation. Previously my engineers refuelled and I lost an average of ten minutes to fifteen minutes per refuelling. They often had five in a day. That expensive time was therefore lost. Now that Shell TapUp is filling our cars, my engineers are getting more jobs done. I also think it is great that Shell TapUp is thinking ahead in terms of sustainability. Our market is changing so quickly, so it’s great that they are on top of it.“

Peter sees another big advantage in Shell TapUp: ‘For us, there was quite a risk in those trips to the petrol station. Because if we drive on a public road with a new car, we risk damaging it. Now that Shell TapUp is filling up with us, that risk is gone. We don’t have to worry about refuelling. We hardly notice that they have visited, except of course for the full tanks.‘


Richard Koster is deputy director at De Beelen Group, which operates multiple workshops for vehicle repairs and maintenance. Shell TapUp comes to refuel at the Athlon Service Center in Rotterdam, where lease drivers have their cars repaired and maintained.

Richard: “The Shell TapUp vehicle fills the cars that people get when their own vehicle is repaired with us. If customers return those cars at the end of the day, they must be checked and refuelled. That gave the employee responsible for the fleet quite some stress. Before closing time, around nine cars had to go back and forth to the petrol station a mile away. Because Shell TapUp comes by every day, that workload is no longer there. And there is more time left for other work.”

Richard welcomes Shell TapUp’s sustainable mission: “Of course we also look at sustainability. If customers think environmentally friendly cars are important, this must be reflected in our fleet. It is a slow process. It’s great to have a party on board like Shell TapUp that plays a pioneering role in this.”


Just as with Auto Hoogenboom and De Beelen Groep, the sustainability of the fleet is high on the agenda of many mobility companies. But the transition to sustainable fuels is sometimes difficult. Shell TapUp is happy to help you with this. Our vehicles not only deliver petrol and diesel, but also sustainable fuels. That’s our mission, to build an infrastructure for the distribution of alternative fuels.


Today we are fuelling Shell GTL Fuel: a natural gas fuel that burns cleaner than normal petroleum diesel. That results in less air pollution. A nice bonus: because the fuel can be used in new and older diesel engines, you don’t have to invest in new vehicles.

If it’s up to Shell TapUp, customers will soon be able to opt for a biofuel, which is made from residual flows such as used cooking oil. We are also starting a pilot with AdBlue®. This water-soluble fluid has been specially developed to treat exhaust gases so that vehicles meet the emission standard. We are also investigating solutions such as the mobile charging of electric cars.


Shell TapUp is happy to talk to you about your sustainability mission in the long term. When can your fleet switch to a sustainable alternative to gasoline or diesel? Which fuel do you choose, and would Shell TapUp be able to deliver that fuel? The answer to the last question: probably yes. Because only if we look ahead and take steps together will alternative fuels become available to everyone faster and more easily.

Safety first
Hard hat